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Fontana, Wisconsin| 269 Fontana Blvd, Fontana, Wisconsin 53125
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The Abbey Resort FAQ


Q: What time is check-in?

A: Check-in begins at 4 p.m.

Q: What time is check-out?

A: Check-out is at 11 a.m.

Q: Is a deposit required to reserve a room?

A: Yes. A deposit in the amount of one night's stay, plus resort fee and tax will be charged upon making your reservation.

Q: How old do I need to be to reserve a room?

A: You must be at least 21 year old to make a reservation.

Q: What is your cancellation policy?

A: We have a 72-hour cancellation policy.

Q: What is the Resort Fee?

A: A resort fee of $13 plus tax will be added daily to your room rate. This pass covers many of the resort's amenities and activities such as high-speed internet access, complimentary issues of USA Today Newspaper (Mon-Fri), complimentary scheduled transportation to downtown Lake Geneva, bicycle rentals, board games, access to Avani Spa's Fitness Center and fitness classes, valet parking and more.

Q: Do children stay free?

A: Children (16 years old and younger) stay free when occupying the parent or guardian's room.

Q: Are pets allowed at the resort?

A: Pets are not allowed at The Abbey Resort except in cases of trained service animals.

Q: Do you have Wi-Fi?

A: Yes, we have free wired & wireless internet available.

Q: Are Pack N' Plays or rollaway beds available?

A: Pack N' Plays are available upon request but no rollaway /extra bed are available.

Q: Is smoking allowed in the resort?

A: The Abbey Resort is smoke free. We ask that all guests to please refrain from smoking in the guestrooms, smoking in the guest rooms will result in a cleaning charge of $175 applied to the registered guest account.

Q: Do you have babysitting services available?

A: Yes. Services are available for children ages 12 and under, 7 a.m. to 12 a.m. year round. A two week in advance notice is required.

Q: Do you have pay per view movies available?

A: Yes, movies will be charged to registered guest account.

Q: Do you have a fitness center?

A: Yes. Our fitness center is located in the spa and is free to use for resort guests 16 and older.

Q: Do you have guest laundry facilities?

A: Laundry facilities and dry cleaning available to guests.

Q: Am I able to send a fax or make copies?

A: We have two Business Centers available for guest use.

Q: What is the nearest airport?

A: The nearest airport to the Abbey Resort is the General Mitchell International Airport in Milwaukee, WI.

Q: Where do I send donation requests?

A: Donation requests can be sent to info@theabbeyresort.com
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