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Fontana, Wisconsin| 269 Fontana Blvd, Fontana, Wisconsin 53125
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The Abbey Resort FAQs - Avani Spa

 

Q: WHAT ARE THE HOURS OF OPERATION?

A: Avani Spa is open from 6:00am-8:00pm Monday through Saturday and 7:00am-6:00pm on Sundays.

Q: WHAT IS INCLUDED IN MY SPA SERVICE?

A: Along with your spa service of $75 or more, you can enjoy the atrium pool, spa whirlpools, steam rooms, inhalation room and shower facilities. Also our state-of-the-art fitness center!

Q: WHAT TYPE OF TREATMENTS ARE OFFERED?

A: Avani Spa offers haircuts and styles, manicures, pedicures, makeup application, massages, scrubs, facials and wraps.

Q: HOW TO BOOK?

A: It is suggested that bookings are made at least 48 hours in advance to optimize availability. To book a treatment, please contact the Avani Spa: 800-SPA-1000

Q: DO I NEED TO BE A RESORT GUEST TO BOOK AN APPOINTMENT?

A: No, anyone can book an appointment to the Avani Spa.

Q: ARE DAY PASSES AVAILABLE?

A: May through December - Daily access to the Avani Spa atrium pool, spa whirlpools, steam rooms, inhalation room and shower facilities is available to guests 16 years and older who either purchase $75 or more in spa services or purchase a $25 spa day pass.*

Saturdays, January through April - Daily access to the Avani Spa atrium pool, spa whirlpools, steam rooms, inhalation room and shower facilities on Saturdays, January through April, requires the purchase of one service $75 or more per person. Due to the high level of spa guests during these months, Avani Spa day passes are limited and are sold based on spa occupancy levels.

Spa Usage Fees for Non-Hotel Guests:
May through September - Daily access to the Avani Spa atrium pool, spa whirlpools, steam rooms, inhalation room and shower facilities is available to guests 16 years and older who either purchase $75 or more in spa services or purchase a $25 spa day pass.*

Saturdays, January through April - Use of the spa facilities on Saturdays requires the purchase of one service $75 or more along with a spa day pass of $25 per person. The $25 spa day pass is waived with the purchase of two services per person.

*Spa day pass is based on availability and prices are subject to change without notice. Some additional restrictions may apply during holiday periods.

Q: DO YOU OFFER TEEN SERVICES?

A: Avani Spa's teen services are designed for guests 13 to 16 years of age. We ask that a parent fill out a Teen Consent Form for all scheduled services, and that an adult remain here at the Spa for the duration of the teen's services. There are certain areas of Avani that are restricted to adults only.

Q: ARE THERE MEN'S TREATMENTS AVAILABLE?

A: Yes we do have men's treatments available like our Avani Men's Facial.

Q: DO YOU HAVE MATERNITY SPA OFFERINGS?

A: We do have a specific Maternity Package and Maternity Massage for pregnant women. Our therapists will address your specific needs with a caring touch.

Q: HOW DO I DECIDE WHICH TREATMENT IS RIGHT FOR ME?

A: One of our spa professionals will help you plan the perfect spa experience and the optimum sequence of your treatments, based on your objectives.

Q: WHAT IF I HAVE SPECIAL HEALTH CONDITIONS?

A: Please notify a spa professional before scheduling your appointment and they will suggest a plan that's right for you.

Q: MAY I REQUEST A MALE OR FEMALE THERAPIST?

A: Yes. Although we cannot guarantee the availability of a particular therapist, we will make every effort to accommodate your wishes. All of our therapists are trained to respect and protect your privacy at all times.

Q: WHAT DO I WEAR DURING MY TREATMENT?

A: Whatever is most comfortable for you, Avani Spa provides you with a robe and sandals upon arrival.

Q: WHAT ABOUT MY VALUABLES?

A: Upon arrival you will receive a locker with a personal access code where you can place your valuables.

Q: HOW EARLY SHOULD I CHECK IN FOR MY SCHEDULED APPOINTMENT?

A: Please arrive a half hour early to any scheduled service ready to go.

Q: HOW IS PAYMENT FOR SPA SERVICES HANDLED?

A: Avani Spa can charge spa services to your room account. Guests may also pay with a credit card.

Q: WHAT IS YOUR CANCELLATION POLICY?

A: Cancellations must be made at least 72 hours prior to your scheduled appointment or a 50% charge will be applied. If you fail to show up to your appointment, you will be charged the entire price.

Q: DO YOU OFFER MEMBERSHIPS?

A: Yes we do. Membership packages are available in monthly, 3 month or annual.

Q: DO YOU OFFER CORPORATE MEMBERSHIPS AS WELL?

A: Yes, corporate memberships must be purchased at the same time with 4 or more people from the same group/company. Corporate Membership packages are available in 6 months or annual.
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